17% Americans who say how long they have to wait in the waiting room to be seen by a health care provider is extremely important in their choice of a health care provider.
44% say it is very important.
Only 15% say waiting time is not important
Reference: Finding Quality Doctors: How Americans evaluate provider quality in the United States. The Associated Press – NORC Center for Public Affairs Research. Survey conducted May 27-2014-June 18.
Improving Patient Experience Begins in the Waiting Room was last modified: December 22nd, 2016 by